Holt Pros wishes you and your family a very Happy Thanksgiving!
Great article by Entrepreneur on the importance of the customer service experience. Since it costs more to add a new customer, than to keep an existing one, it makes the recommended focus on customer experience an effective strategy for businesses.
To feel happier at work: Change Your Computer Password!
The average worker has to type a password at least six times each day.
If you make that password something upbeat and positive – like: “GreatJob” followed by your name or “LovinLife” followed by your age – you’ll subconsciously get an emotional boost every time you log on.
That comes from psychologist Dr. Noelle Nelson. Shared by John Tesh from Intelligence for Your Life.
Building client relationships require quality service. Providing an exceptional client experience includes being an invaluable resource to your client, all the time. Clients want and need you to provide them information and ideas, to assist them in meeting their business goals. They need your expert and timely guidance, to help them make the tough business decisions, that will excel their business growth. Keeping them informed on new information, and how it applies to their business, is a great way to be a valuable resource.
TAX TIP from the NSA Federal Taxation Committee
The IRS has indicated that they plan to increase visits to taxpayers and small businesses in the areas of payroll tax collection and compliance. Most of our individual and small business clients are not prepared or qualified to deal with such a visit. It’s a good time to remind our clients that they are not required to deal with the IRS alone. If an IRS agent shows up at their door, they may politely tell the agent that they wish to have someone represent them and decline to grant an interview or give immediate access to their files. IRC 7521(b)(2) requires the IRS to suspend the interview at any time this request is made by the taxpayer.
Every taxpayer has the Right to Retain Representation. Taxpayers who cannot afford representation may be eligible for assistance from a Low Income Taxpayer Clinic.
Building client relationships require a genuine desire to see your client be successful. Consider how you can turn your contacts into network connections for your client. When you connect your client with trusted and powerful contacts, you will be rewarded with a strong relationship with your client.