Happy Thanksgiving!

happy-thanksgiving

 

Holt Pros wishes you and your family a very Happy Thanksgiving!

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Think less sales and more customer service experience

Spirit of ExcellenceGreat article by Entrepreneur on the importance of the customer service experience. Since it costs more to add a new customer, than to keep an existing one, it makes the recommended focus on customer experience an effective strategy for businesses.

Read more at Why You Should Think Less About Sales and More About the Customer Experience

Quick Tip – Feel Happier At Work

Quick TipTo feel happier at work: Change Your Computer Password!
The average worker has to type a password at least six times each day.
If you make that password something upbeat and positive – like: “GreatJob” followed by your name or “LovinLife” followed by your age – you’ll subconsciously get an emotional boost every time you log on.
That comes from psychologist Dr. Noelle Nelson. Shared by John Tesh from Intelligence for Your Life.

Happy Today

 

Most people are about as happy as they make up their minds to be.

~ Abraham Lincoln ~

Create Zen-Like Happiness at Work

Quick TipDid you know research shows that two out of every three people are unhappy at work? To find out how you can create Zen-Like happiness at work read more from Lynn Watts, the Dream Achiever Coach.

5 Secrets to Zen-Like Happiness at Work by Lynne Watts

Zen Like Happiness at Work

Quick Tip – Building Client Relationships – Be a Valuable Resource

Quick TipBuilding client relationships require quality service. Providing an exceptional client experience includes being an invaluable resource to your client, all the time. Clients want and need you to provide them information and ideas, to assist them in meeting their business goals. They need your expert and timely guidance, to help them make the tough business decisions, that will excel their business growth. Keeping them informed on new information, and how it applies to their business, is a great way to be a valuable resource. Hand Shake

Try not to become a man of success, but a man of value.

~ Albert Einstein ~

Tax Tip – When IRS Comes Knocking

Tax Tips

TAX TIP from the NSA Federal Taxation Committee
The IRS has indicated that they plan to increase visits to taxpayers and small businesses in the areas of payroll tax collection and compliance.  Most of our individual and small business clients are not prepared or qualified to deal with such a visit.  It’s a good time to remind our clients that they are not required to deal with the IRS alone.  If an IRS agent shows up at their door, they may politely tell the agent that they wish to have someone represent them and decline to grant an interview or give immediate access to their files.  IRC 7521(b)(2) requires the IRS to suspend the interview at any time this request is made by the taxpayer.

Every taxpayer has the Right to Retain Representation.  Taxpayers who cannot afford representation may be eligible for assistance from a Low Income Taxpayer Clinic.

Quick Tip – Building Client Relationships – Network for Your Client

Quick TipBuilding client relationships require a genuine desire to see your client be successful. Consider how you can turn your contacts into network connections for your client. When you connect your client with trusted and powerful contacts, you will be rewarded with a strong relationship with your client. Hand Shake

The relationship between a client must be “we”. ~ Billy Baldwin ~

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